Last update: 02.05.2018
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.
Contact with us
If you contact us via form on the website or via e-mail, the data you provide will be stored by us for the purpose of processing your enquiry and in the event of follow-up questions. These data will not be passed on without your consent.
We would like to point out that the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as are the name, address and other data in the buyer's order form, for the purpose of simplifying the purchasing process and for later contract processing.
The data provided by you is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data will be transferred to third parties, with the exception of the transfer of credit card data to the processing bank institutes / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant to meet our tax obligations.
The data name, address, purchased goods and date of purchase are stored beyond that going up to the expiration of the product liability (10 years). The data processing takes place on the basis of the legal regulations of § 96 Abs 3 TKG as well as the art 6 Abs 1 lit a (consent) and/or lit b (necessary for the contract fulfilment) of the DSGVO.
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
If you do not wish this, you can set up your browser so that it informs you when cookies are set and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
Our website uses functions of the web analysis services Google Analytics, Google Tag Manager, Matomo and Nosto,
Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing.
Your IP address is recorded, but immediately pseudonymised (e.g. by deleting the last 8 bits). This means that only a rough localisation is possible.
The data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.
The user data is stored for a period of 26 months.
You have the possibility to subscribe to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter.
As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.
You can cancel your newsletter subscription at any time. Please send your cancellation to the following e-mail address: firstname.lastname@example.org. We will then immediately delete your data in connection with the newsletter dispatch.
In principle, you are entitled to the rights to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us at the following contact details:
KONGY, The Konjac Sponge