FAQ - Frequently Asked Questions

[quote]What is the effect of KONGY konjac sponge on my skin?[/quote]

The konjac sponge is small but has many special characteristics:

• It cleans the skin WITHOUT soap
• It allows a comfortable and gentle peeling
• It moisturizes naturally

Moreover it is:

• 100% natural
• 100% no artificial colors
• 100% without additives
• 100% vegan
• 100% biodegradable
• 100% renewable raw material
• sustainability
• environmentally friendly

[hr][quote]What makes the Konjac Sponge environmentally friendly?[/quote]

The Konjac Sponge was made by hand with love. No machines in the factory! We have been there!
The sponge is biodegredable and when you use the Konjac Sponge daily, you do NOT need:

• to buy face cream - less plastic consumption
• to buy a face scrub - less plastic consumption
• to buy any soap

1 Konjac Sponge = 3  products = less packaging = saved a lot of money

[hr][quote style = "boxed"] Where is the sponge produced ? [/quote]

Kongy - The Konjac Sponge is manufactured in South Korea, on the beautiful Jeju Iceland. We visited the factory and have witnessed the entire manufacturing process. It was very important for us to see everything going well, if the factory was clean, western safety standards are adhered, etc.

We were really excited. The owners of the factory are two very nice people who helped us a lot really!

By the way, South Korea is a great country, we have spent there 3 fantastic weeks there and can warmly recommend the country as a holiday destination!

[hr][quote style = "boxed"] Is Kongy the Konjac Sponge an original Konjac Sponge ? [/quote]

YES! Very original ;-)

[hr][quote style = "boxed"] How should I use the Kongy Konjac Sponge ? [/quote]

Wash the sponge thoroughly before first use. Wash it lightly with water before each use and express it several times, that the water is nicely distributed in the sponge. This is especially recommended if the konjac sponge was dry.

You can use the sponge in the morning and evening. Wash your face and the entire body in a circular motion in order to eliminate dead skin cells and cleanse the skin.

[hr][quote style = "boxed"] How often should I use the sponge ? [/quote]

Every day. Make the cleaning with the sponge part of your daily routine . Use it morning, evening and also whenever you cleanse your face normally.

[hr][quote style = "boxed"] How big is the sponge ? [/quote]

The moistened sponge measures approx. 8cm x 3.5cm. It fits comfortably in the palm of your hand. The sponge shrinks when it dries.

[hr][quote style = "boxed"] How long does the sponge  last? [/quote]

In average about 2-3 months when useing daily. The lifetime strongly depends on the use and care. To optimize the lifetime:

• Always rinse well
• do not wring by force as this may cause damage to the fibers
• hang it up  in a well ventilated area
• regularly sterilize

[hr][quote style = "boxed"] How can I make the sponge sterile ?[/quote]

Boil it for a few minutes in boiling water. That's it!

[hr][quote style = "boxed"] Is the sponge suitable for all skin types ? [/quote]

Yes! It is ideal for all skin types , and even children. Whether dry, sensitive or oily skin. It is also suitable for people with acne and eczema problems

[hr][quote style = "boxed"]Is the sponge suitable for men ? [/quote]

Of course! We recommend the use after shaving. The sponge cleans and calms the skin.

[hr][quote style = "boxed"] Will I fall in love with Kongy ? [/quote]

For sure!

[hr][quote style = "boxed"] Where is Kongy's home ? [/quote]

Kongy was born in South Korea but was adopted in Austria. It lives in Vienna, close to the Danube River and will be shipped worldwide.

[hr][quote style = "boxed"]I am a retailor and would like to offer the konjac sponge to my clients, what should I do? [/quote]

Super! Contact us at b2bkonjac-sponge.com

[hr][box size = "large" style = "rounded" border = "full"] If you have a question that is not answered here then use the contact form write us an email: hellokonjac-sponge.com [/box]